What is WorkforcePS: Video
What is Service Intelligence (Si)?
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Accurately track and report on every interaction with program participants. Better serve customers, manage resources and evaluate the efficacy of specific trainings and services. Workforce PS will track everything from case manager visits to resource room PC usage to the training and support dollars spent on each program participant. Our suite includes ITA and Support Service tracking, resource room computer management and tracking, and much more. You will be especially interested to learn about how our system accomplishes all this without the need for magnetic cards.
A fully integrated, customizable system, Workforce PS enables workforce investment boards to automatically track, manage and report on every service they provide to program participants.