The Gazelle system has been helpful to our Case Managers in that it helps us to track participant ITA information. By having this streamlined approach we are able to become more efficient and produce better results using this system. When I first saw the system and its capabilities, my first thought was it was going to create additional work, but once I started using I saw how much more effective I was going to be in my role. I’m now a raving fan of Gazelle.
Prior to using Gazelle, our systems were manual and we had to re-enter data over and over again, and that data was not available to us remotely. Now, we only enter data one time which saves a huge amount of time, and we have access to the information from any office. This has allowed our Case Managers to provide better service to our vendors and customers.